I am pleased to announce that Edge10 have been awarded ISO9001 status after a gruelling 9 month process. This enables the company to dedicate to quality and achieve the high standards of quality that have become expected from Edge10 by it's loyal users out there.
Last week I was talking via Skype with our Quality Inspector in Taiwan. One of his functions is to inspect all of our incoming materials prior to going into manuafcturing, plus to inspect a sample of all the goods coming out of the production line. Edge10 Electronic Manufacturing BV has many complicated and simple tools in order to guarantee quality. My favourite is the highly sensitive weighing scales on the end of the production line. If the completed unit (monitor) does not weigh exactly the same as the perfect sample the unit will not flow to final stacking but be rejected. This means that if one component, cable, or even the warranty card is missing the unit will not flow to the final packing. I found this interesting and also very clever. Anyway I digress after speaking with this gentleman for some time. He explained to me about his family. His father was Japanese and was from Japan and had worked most of his life in manufacturing as a quality inspector for a subcontractor who supplied a division of Toyoda, now called Toyota. His father had been obsessed with quality and it had passed down to him. His brother was an airline pilot, and his sister was a midwife. Quality is everything to this family and zero defects are as critical to his sister and brother as they are to our quality inspector. It is at times like this I realise how lucky Edge10 is to have staff like this in the group.
